Amal El Falah El Saghrouchni, Minister of Digital Transition and Administrative Reform, presented a review of her work as part of the 2026 budget proposal, outlining the progress made on major initiatives aimed at modernizing the Moroccan administration and strengthening good governance.
The minister emphasized that administrative reform is based on digitizing procedures, streamlining services, and promoting administrative decentralization through a roadmap to be implemented between 2025 and 2027, along with the drafting of new decrees to organize government departments and define their responsibilities, thereby ensuring greater efficiency in the management of public services.
The minister noted progress in implementing the National Anti-Corruption Strategy, as an evaluation report for the 2019–2024 period has been prepared and work continues on new draft laws regarding asset declarations, whistleblower protection, and the prevention of conflicts of interest, A new system was also developed to monitor the performance of public utilities and to implement their national charter.
The minister highlighted the significant progress made in efforts to formalize the use of Amazigh within administrative facilities, noting that the Amazigh language has been adopted for telephone and in-person reception services, on signage and directional signs in more than 4,000 administrative facilities, in addition to the translation of more than 400,000 words on official websites, and the organization of outreach and institutional meetings to promote its use.
According to the minister, the ministry has continued to develop the national digital system by launching unified portals and platforms such as “idarati.ma” for administrative services, “academiaraqmya.gov.ma” for digital training, and “Digital Identity” to facilitate access to e-services.
The minister noted that more than 600 e-services are now available online, including 300 for citizens and 200 for businesses, with processing times reduced by 50% and documentation simplified by 40%.
The government official highlighted that the service outsourcing and digital export sector has become a key driver of growth, creating more than 18,000 new jobs and generating revenues of 26.2 billion dirhams in 2024, which has placed Morocco second in Africa and 12th globally in the Service Outsourcing Index.
The program also included support for startups through the “Startup Act” and the establishment of financing mechanisms in partnership with the Mohammed VI Investment Fund, with the goal of supporting 3,000 startups by 2030.
Khadija Al-Rahali
